Why can't I delete my account?

Because you still have commitments in progress. As long as a paid flight or an active rental links you to someone, deletion is paused. It's not a final refusal, just the time needed to settle what's committed.

What counts as a commitment

A confirmed or pending flight, whether you're a passenger or a pilot, and a rental that's been requested, approved, in progress or in dispute. On the other hand, a simple request that hasn't been paid yet blocks nothing.

How to unblock the situation

See these commitments through to the end: flight completed, rental returned, dispute resolved. Once none remain, you'll be able to delete your account as normal. It's a safeguard: we don't leave a passenger with a confirmed flight facing someone who has vanished.