What happens if I damage the aircraft during the rental?

The aircraft's insurance covers the claim. Your exposure is capped: at most, only the excess remains payable by you, that is, the deposit amount. You never pay more than that under the deposit.

The owner's claim

After the return, the owner can file a substantiated and justified claim within 7 days. With no claim in that time, the deposit is released as normal.

Your right to dispute

If a claim is filed, you have 72 hours to dispute it. Volara then reviews the evidence from both parties and decides. Nothing is charged automatically.

The amount retained

If an amount is to be retained, it is capped by the aircraft's excess and paid to the owner, never to an insurer. It is then up to the owner to claim on their policy for the rest.